Privacy & Security

Data Protection

We are committed to protecting your privacy. We store the information that you have provided when contacting us, registering or ordering from the website to allow us to process your orders, update you on the status of your order and for marketing purposes, and may contact you from time to time with offers from Denby. If you do not wish to be contacted in this way, please ensure that you have ticked the box on the order form indicating this. You can also sign in to "Your Account" to change your preferences to opt out of receiving further information at any time. We will not sell, trade or rent your personal information to others. Please note that we have the ability to retain any data that you provide on this website using VeCapture by Ve Interactive, even if you do not complete your registration/transaction by clicking submit/next. Such contact details and data may be used to contact you to enquire why you did not complete your registration/transaction. If you have any questions about this, please contact us on consumer.services@denby.co.uk

Security Statement

Ordering on our web site is secure. When you place orders on our secure server we use industry-standard Secure Sockets Layer (SSL) technology to encrypt your information, such as your name and credit card details, as it is passed from your computer to our web server. This encrypted information cannot be read in the event of it being intercepted by someone else. If you do not wish to send your details over the web for any reason, you can ring us on +44 (0) 1773 740899 and we will be happy to take your order by phone. Alternatively, contact us at consumer.services@denby.co.uk.

Use of Cookies

We use "cookie" technology to enable the shopping system to record the contents of your basket, to ensure that the correct products are ordered when you progress through the checkout and to facilitate navigation throughout the shopping and catalogue pages. The use of a "cookie" involves storing a small file on your computer, which can be used to identify your browser to our server. You can usually modify your browser to prevent this happening, although if you do "disable cookies", then you will be unable to make a purchase from our online shop.

Copyright Statement

1. All rights reserved. The material on this site is protected by copyright throughout the world and is owned by Denby Retail Ltd.
2. You may read, print and download it for private use only.
3. You may not commercialise or otherwise copy it without our permission.
4. Use of this site is subject to our terms and conditions of use.