Privacy & Security

Data Protection

We are committed to protecting your privacy. We store the information that you have provided when contacting us, registering or ordering from the website to allow us to process your orders, update you on the status of your order and for marketing purposes, and may contact you from time to time with offers from Denby. If you do not wish to be contacted in this way, please ensure that you have ticked the box on the order form indicating this. You can also sign in to "Your Account" to change your preferences to opt out of receiving further information at any time. We will not sell, trade or rent your personal information to others. Please note that we have the ability to retain any data that you provide on this website using VeCapture by Ve Interactive, even if you do not complete your registration/transaction by clicking submit/next. Such contact details and data may be used to contact you to enquire why you did not complete your registration/transaction.

Information We Collect

In operating our website, we may collect any data that you provide to us using VeCapture by Ve Interactive even without completion of registration/transaction by clicking submit/next. These details may be used to contact you to assist with your registration/transaction.

You may see Denby adverts on other websites. For these adverts, we will be using software from myThings Media that may set a cookie to your browser. This software will allow us to monitor if you see our adverts, if you click on them and if you go on to buy from our website.

The browsing data collected is always anonymous and does not include any personally identifiable information including your name, home address or any other personal information that can identify you.

All myThings display advertisements contain an AdChoices icon, which signifies consumer information and control for online behavioural advertising. By clicking on it, you will be directed to myThings' opt-out page.

Furthermore you may set your browser to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it. If you decline to accept a cookie, some web pages may not function properly or you may not be permitted to access certain services offered on the website.

Should you have any questions about this, please contact us on consumer.services@denby.co.uk

Security Statement

Ordering on our web site is secure. When you place orders on our secure server we use industry-standard Secure Sockets Layer (SSL) technology to encrypt your information, such as your name and credit card details, as it is passed from your computer to our web server. This encrypted information cannot be read in the event of it being intercepted by someone else. If you do not wish to send your details over the web for any reason, you can ring us on +44 (0) 1773 740899 and we will be happy to take your order by phone. Alternatively, contact us at consumer.services@denby.co.uk.

Use of Cookies

We use "cookie" technology to enable the shopping system to record the contents of your basket, to ensure that the correct products are ordered when you progress through the checkout and to facilitate navigation throughout the shopping and catalogue pages. The use of a "cookie" involves storing a small file on your computer, which can be used to identify your browser to our server. You can usually modify your browser to prevent this happening, although if you do "disable cookies", then you will be unable to make a purchase from our online shop.

Copyright Statement

  1. All rights reserved. The material on this site is protected by copyright throughout the world and is owned by Denby Retail Ltd.
  2. You may read, print and download it for private use only.
  3. You may not commercialise or otherwise copy it without our permission.
  4. Use of this site is subject to our terms and conditions of use.