Job Vacancies

ADMINISTRATOR - CUSTOMER SERVICES

For over 200 years, Denby has been producing superior products, and today we pride ourselves on being the foremost producer of distinctive quality informal tableware.

We currently have an opportunity for an experienced full-time Administrator within our Customers Services department where we manage a high number of customer interactions by both telephone and email.

Our customers are across the globe and we supply our produce direct to private customers via internet orders, as well as to national retailers (eg John Lewis, Tesco, Debenhams) and independent retailers.

The role is varied and fast paced with a wide range of tasks which include managing orders, processing customer complaints and claims and managing payment and refunds processes.

This role will require the successful candidate to be flexible in approach and have a can do attitude, whilst remaining calm, as there are tight deadlines to work against with minimum supervision. Strong written and verbal communication skills are essential as well as strong numeracy skills. Excellent organisation skills and a good level of competence in computer literacy are also fundamental.

A team approach is required along with previous experience of working in a customer service environment where striving to satisfy the customer has been your key objective.

If you consider you have the attributes to fulfil our requirements then please apply in writing with full CV and include a note of your present salary to:

Miss Samantha Wrenn, HR Advisor, The Denby Pottery Company Ltd, Denby, Derbyshire, DE5 8NX

Or alternatively you can e-mail your full CV to recruitment@denby.co.uk

Closing date for applications: Monday 29th May 2017.

Note: we are unable to respond to all applicants. If we have not contacted you by Friday 12th June 2017 assume that you have been unsuccessful on this occasion. Thank you for your interest in working for the Company.

EAST MIDLANDS DESIGNER OUTLET
Part-Time Sales Assistant
12 hours per week

We have a vacancy in store for a Part-Time Sales Assistant, 12 hours per week, National Living Wage for those 18+.

The hours worked will be on a 7 day rota basis and will include weekend working and Bank Holidays. Applicants must be flexible in their availability for work in order to provide cover for holidays, absence and sickness. Previous retail experience would be an advantage, however training will be given.

To apply send or hand in your current CV and covering letter to:

Karen Holmes, Store Manager, Unit 35, Berristow Mall, East Midlands Designer Outlet, Mansfield Road, South Normanton, Derbyshire, DE55 2JW

Or alternatively email: recruitment@denby.co.uk

Closing date for applications: Friday 26 May 2017

Note: we are unable to respond to all applicants. If we have not contacted you by Friday 2 June 2017, assume that you have been unsuccessful on this occasion. Thank you for your interest in working for the Company.

EAST MIDLANDS DESIGNER OUTLET
Store Supervisor
30 hours per week

We are currently looking for a Store Supervisor to provide support to the store management team, deputise during days off and holiday periods, and play an important role in driving sales and profitability in store.

The successful candidate will have retail experience (either in a store or concession environment), have a flexible approach towards work, and possess a “can do” approach towards the role. This position will involve weekend and bank holiday working on a rota basis. You will also be comfortable working as part of a small, dedicated team.

To apply, send your CV and covering letter (stating your current salary/rate of pay) to:

Karen Holmes, Store Manager, Unit 35, Berristow Mall, East Midlands Designer Outlet, Mansfield Road, South Normanton, Derbyshire, DE55 2JW

Or alternatively email: recruitment@denby.co.uk

Closing date for applications: Friday 26 May 2017

Note: we are unable to respond to all applicants. If we have not contacted you by Friday 2 June 2017, assume that you have been unsuccessful on this occasion. Thank you for your interest in working for the Company.

THE GALLERIA, HATFIELD
Part-Time Sales Assistant
16 hours per week

We have a vacancy in store for a Part-Time Sales Assistant, 16 hours per week, National Living Wage for those 18+.

The hours worked will be on a 7 day rota basis and will include weekend working and Bank Holidays. Applicants must be flexible in their availability for work in order to provide cover for holidays, absence and sickness. Previous retail experience would be an advantage, however training will be given.

If you are interested in working for a great company with friendly people and fantastic product, we would love to hear from you.

To apply send or hand in your current CV and covering letter (stating your current salary/rate of pay) to:

Nirodha Dawlagala, Store Manager, Denby Retail Outlet, Unit 44, The Galleria, Comet Way, Hatfield, Hertfordshire AL10 0XR

Or alternatively email: recruitment@denby.co.uk

Closing date for applications: Friday 30th June 2017

Note: we are unable to respond to all applicants. If we have not contacted you by Monday, 10th July 2017, assume that you have been unsuccessful on this occasion. Thank you for your interest in working for the Company.

ASHFORD DESIGNER OUTLET
STORE MANAGER

For over 200 years, Denby has been producing superior products, and today we pride ourselves on being the foremost producer of distinctive quality informal tableware.

We currently have an opportunity for an experienced full-time Store Manager where the successful candidate will play a crucial role in our continued success.

The role will require you to drive sales and profitability, manage costs and deliver outstanding visual merchandising standards in your Store. The successful candidate will have retail management experience (either in a store or concession environment) as well as an awareness and passion for the Denby brand and its products. A flexible approach to work is critical to success.

Also essential is a “can-do” attitude for all aspects of the role and an ability to inspire and motivate a small, dedicated team. Experience in the homewares sector and/or in an Outlet or fast-paced environment is essential but not critical.

This is a full-time role with hours worked over a seven day rota basis and will include weekend and bank holiday working. Applications must be flexible in their availability for work in order to provide cover for holidays, absence and sickness.

If you’re interested in working for Denby, with its great reputation, fantastic product and friendly people, please send your current CV and covering letter, including your present salary/rate of pay to:

Mr Rory White (Area Manager), Denby Retail Limited, Denby, Derbyshire, DE5 8NX

Or alternatively you can e-mail to recruitment@denby.co.uk

Closing date for applications: Friday 26 May 2017

Note: We are unable to respond to all applicants. If we have not contacted you by Friday 9 June 2017, please assume that you have been unsuccessful on this occasion. Thank you for your interest in working for Denby.

LEDGER CLERK

Applications are invited for the above full-time role within the Finance team. Duties will include:

MAIN JOB SPEC

*Input of multi currency customer receipts and remittance allocation
*Maintaining our customer chargeback database, routinely chasing data and credit notes
*Processing new customer set up forms and routine record maintenance, statements and direct debits
*Dealing with customer queries in a quick, efficient manner
*Responsible for a small portfolio of customer accounts, chasing debt

OTHER DUTIES

*Bank Reconciliations
*Cashier holiday cover including daily banking
*Purchase ledger cover during busy periods
*Mail, filing and general office administration

PERSON SPEC

*A positive “can do” attitude
*Pleasant telephone manner
*Excellent organisational skills
*Highly numerate and computer literate, particularly with regard to Excel spreadsheets
*A team player with the ability to communicate at all levels
*Self motivated and focused, able to work without constant supervision
*Previous ledger work experience would be desirable

Applications in writing please to:

Samantha Wrenn, HR Advisor, The Denby Pottery Company Limited, Denby, Derbyshire, DE5 8NX

Alternatively, email recruitment@denby.co.uk (stating your current salary/rate of pay). Please mark the email for the attention of Samantha Wrenn.

Closing Date: Friday, 26th May 2017

Note: We are unable to respond to all applicants. If we have not contacted you by Friday 9 June 2017, please assume that you have been unsuccessful on this occasion. Thank you for your interest in working for Denby.

DENBY OUTLET
COLNE
Part-Time Sales Assistant
(18 hours)

We have a vacancy in store for a Part-Time Sales Assistant, 18 hours per week, National Living Wage for those age 18+.

The hours worked will be on a 7 day rota basis and will include weekend working and Bank Holidays. Applicants must be flexible in their availability for work in order to provide cover for holidays, absence and sickness. Previous sales/retail experience is essential.

To apply call in store for an application form or hand in your current CV and covering letter (stating your current salary/rate of pay) to:

To apply send in your current CV and covering letter to:

Anne Constable, Store Manager, Denby Outlet, Boundary Mill Stores, Vivary Way, Colne, Lancashire, BB8 9NW

Or alternatively email: recruitment@denby.co.uk

Closing date: Friday, 2nd June 2017

Note: we are unable to respond to all applicants. If we have not contacted you by Friday, 9th June 2017, assume that you have been unsuccessful on this occasion. Thank you for your interest in working for the Company.