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Denby offers a 10 year guarantee on Denby branded products listed in the leaflet below.
The guarantee applies from the date of purchase for 120 consecutive months by the original owner, whether a self purchase or received as a gift.
The guarantee covers faulty workmanship and/or materials when the product is used in normal, domestic conditions and in accordance with the care and use instructions provided. It does not cover normal wear and tear, commercial use or misuse of the product.
To claim under the guarantee please return the product, with proof of purchase and covering letter to the place of purchase, or to 'Cookware Guarantee Returns', Denby Pottery, Ripley, Derbyshire, DE5 8NX.
Defective products will be replaced free of charge with a similar product or one of equivalent value if the original product is no longer in production. Please note that in the case of a set, only the faulty item will be replaced. The following are excluded from the terms and conditions of the guarantee:
The guarantee does not affect your statutory rights.
For more information on caring for your new Denby Cookware please click here.