We are committed to providing equal access to all of our customers.

The Visitor Centre is accessible to all visitors, as is the Craftroom, and there are disabled toilet facilities in both areas.

However due to safety reasons we regret that we are unable to take children under 6, prams, babies/children in arms or wheelchairs users on the Full Factory Tour which is conducted within a working factory environment.

Hearing helper is available for Tours (please ask at the time of booking).

A wheelchair is available for use at the Centre, please ask at Reception.

We welcome suggestions or comments from visitors.